Privacy Policy & Terms Of Service
Privacy Policy & Terms Of Service
At Bewell, everything we do starts with care—for our families, for ourselves, and for you. We
understand that health is personal, and so is your information.
That’s why your privacy is one of our top priorities. We’re committed to giving you the power to
manage your health and the confidence of knowing you have control over certain aspects of
your personal information. To see exactly how we protect your data, we invite you to read our
full Privacy Policy. But first, here’s a quick look at the principles that guide our approach to
privacy.
Table of Contents
1. Introduction
2. Scope
3. How do we process your information
4. What information do we collect
5. How we use your information
6. When and with whom do we share your personal information
7. How do we handle your social logins
8. How long do we keep your information
9. How do we keep your information safe
10. Supplemental notice for California residents
11. Other Provisions
12. Contact us
INTRODUCTION
BeWellC (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This
Privacy Policy explains how we collect, use, disclose, and safeguard your information
when you visit our website bewellapp.co and our mobile application BeWell, including
any other media form, media channel, mobile website, or mobile application related or
connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If
you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any
reason. We will alert you about any changes by updating the “Last Updated” date of this
Privacy Policy. Any changes or modifications will be effective immediately upon posting
the updated Privacy Policy on the Site, and you waive the right to receive specific notice
of each such change or modification.
You are encouraged to periodically review this Privacy Policy to stay informed of
updates. You will be deemed to have been made aware of, will be subject to, and will be
deemed to have accepted the changes in any revised Privacy Policy by your continued
use of the Site after the date such revised Privacy Policy is posted.
SCOPE
This Privacy Policy applies to personal information processed by us, including on our
websites, mobile applications, and other online or offline offerings.
HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for a variety of reasons, depending on how you
interact with our Services, including:
● To facilitate account creation and authentication and otherwise manage
user accounts. We may process your information so you can create and log in
to your account, as well as keep your account in working order.
● To respond to user inquiries/offer support to users. We may process your
information to respond to your inquiries and solve any potential issues you might
have with the requested service.
● To send administrative information to you. We may process your information
to send you details about our products and services, changes to our terms and
policies, and other similar information.
● To enable user-to-user communications. We may process your information if
you choose to use any of our Services that allow for communication with another
user.
● To request feedback. We may process your information when necessary to
request feedback and to contact you about your use of our Services.
● To send you marketing and promotional communications. We may process
the personal information you send to us for our marketing purposes, if this is in
accordance with your marketing preferences. You can opt out of our marketing
emails at any time.
WHAT INFORMATION DO WE COLLECT?
Personal Information Provided by You
The personal information that we collect depends on the context of your interaction with
us and the Services, the choices you make, and the products and features you use. The
personal information we collect may include the following:
- User account creation: During sign up, we may collect your personal information
such as name, email address, date of birth information about your health,
menstrual period and symptoms, health goals, and coach preference.
- Use of the services: When you use the Services, we may ask you to provide a
profile photo, date of birth, gender, and health. Any communication you have with
your coach via the app, including via text, images, and videos that may contain
health information related to you or your family, will also be collected and stored if
you have provided your consent to do so within the BeWell app. You also provide
us with access to your calendar to schedule coaching sessions.
- Your communication with us: We may collect personal information such as email
and phone number when you request information about our Services, register for
our newsletter, request customer or technical support, apply for a job, or
otherwise communicate with us.
- Job Applications: We may post job openings and opportunities on our Services. If
you apply by submitting an application, we will collect and use your CV and/or
cover letter to assess your qualifications.
Payment Data Financial information, such as data related to your payment method
(e.g. valid credit card number, card brand, expiration date, security code) that we may
collect when you purchase, or request information about our services from the Site [or
our mobile application].
All payment data is stored by Stripe. You are encouraged to review their privacy policy
and contact them directly for any concerns. You may find their privacy notice link(s)
here: https://stripe.com/privacy
Application Data. If you use our application, we may also collect the following
information if you choose to provide us with access or permission:
● Geolocation Information. We may request access or permission to track
location-based information from your mobile device, either continuously or while
you are using our mobile application, to provide certain location-based services.
If you wish to change our access or permissions, you may do so in your device’s
settings.
● Mobile Device Access. We may request access or permission to certain features
from your mobile device, including your mobile device’s camera, and other
features. If you wish to change our access or permissions, you may do so in your
device’s settings.
● Push notifications. We may request to send you push notifications regarding your
account or certain features of the application. If you wish to opt out from receiving
these types of notifications, you may turn them off in your device’s settings.
This information is primarily needed to maintain the security and operation of our
application, for troubleshooting, and for our internal analytics and reporting purposes.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the
Services. This information does not reveal your specific identity (like your name or
contact information) but may include device and usage information, such as your IP
address, operating system, referring URLs, country, location, information about how and
when you use our Services, and other technical information. This information is primarily
needed to maintain the security and operation of our Services, and for our internal
analytics and reporting purposes.
Analytics: We may also use Google Analytics and other service providers to collect
information regarding visitor behavior and visitor demographics on our Services. For
more information about Google Analytics, please visit
https://policies.google.com/technologies/partner-sites
HOW WE USE YOUR INFORMATION
We use the information we collect in various ways:
- Provide, operate and maintain our services
- Improve,personalize and expand our services
- Develop new products, services, and features
- Communicate with you, either directly or through one of our partners
- Send you emails and chats
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION
We may need to share your personal information in the following situations:
● Business Transfers. We may share or transfer your information in connection
with, or during negotiations of, any merger, sale of company assets, financing, or
acquisition of all or a portion of our business to another company.
● Other users. When you share information (for example, by posting comments,
contributions, or other content to the Services) or otherwise interact with public
areas of the Services, such personal information may be viewed by all users and
may be publicly made available outside the Services in perpetuity. If you interact
with other users of our Services and register for our Services through social
networks, your contacts on the social network will see your name, profile photo,
and descriptions of your activity. Similarly, other users will be able to view
descriptions of your activity, communicate with you within our Services, and view
your profile.
● When we use Google Maps Platform APIs. We may share your information
with certain Google Maps Platform APIs.
HOW DO WE HANDLE YOUR SOCIAL LOGINS
Our Services offer you the ability to register and log in using third-party social media
account details. Where you choose to do this, we will receive certain profile information
about you from your social media provider concerned, but will often include your name,
email address, and profile picture, as well as other information you choose to make
public on such a social media platform.
We will only use the information we receive only for the purposes that are described in
this privacy notice or that are otherwise made clear to you on the relevant Services.
Please note that we do not control, and are not responsible for, other uses of your
personal information by your third-party social media provider. We recommend that you
review their privacy notice to understand how they collect, use, and share your personal
information, and how you can set your privacy preferences on their sites and apps.
HOW LONG DO WE KEEP YOUR INFORMATION
We will only keep your personal information for as long as it is necessary for the
purposes set out in this privacy notice, unless a longer retention period is required or
permitted by law.
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize such information, or, if this is not
possible (for example, because your personal information has been stored in backup
archives), then we will securely store your personal information and isolate it from any
further processing until deletion is possible.
HOW DO WE KEEP YOUR INFORMATION SAFE
We have implemented appropriate and reasonable technical and organizational security
measures designed to protect the security of any personal information we process.
However, despite our safeguards and efforts to secure your information, no electronic
transmission over the internet or information storage technology can be guaranteed to
be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or
other unauthorized third parties will not be able to defeat our security and improperly
collect, access, steal, or modify your information. Although we will do our best to protect
your personal information, transmission of personal information to and from our
Services is at your own risk.
Account Information
If you would at any time like to review or change the information in your account or
terminate your account, you can:
● Log in to your account settings and update your user account information.
● Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account
and information from our active databases. However, we may retain some information in
our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce
our legal terms and/or comply with applicable legal requirements.
Emails and Communications. If you wish to stop receiving correspondence, emails, or
other communications from us, you can opt-out by contacting us using the contact
information provided below. If you no longer wish to receive correspondence, emails, or
other communications from third parties, it is your responsibility to contact the third party
directly.
SUPPLEMENTAL NOTICE FOR CALIFORNIA RESIDENTS
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits
our users who are California residents to request and obtain from us, once a year and
free of charge, information about categories of personal information (if any) we
disclosed to third parties for direct marketing purposes and the names and addresses of
all third parties with which we shared personal information in the immediately preceding
calendar year. If you are a California resident and would like to make such a request,
please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account
with the Site [or our mobile application], you have the right to request removal of
unwanted data that you publicly post on the Site or our mobile application. To request
removal of such data, please contact us using the contact information provided below,
and include the email address associated with your account and a statement that you
reside in California. We will make sure the data is not publicly displayed on the Site [or
our mobile application], but please be aware that the data may not be completely or
comprehensively removed from our systems.
OTHER PROVISIONS
Third-Party Services: Our Services may include links to external websites or
applications. These are outside our control. We advise you to review their privacy
policies. We are not responsible for their privacy practices or content. Sharing your
personal information with third-party services is at your own risk.
Supervisory Authority: Residents of the European Economic Area, Switzerland, or the
United Kingdom have the right to file a complaint with a supervisory authority if they
believe the processing of their personal information infringes on applicable laws.
Privacy Policy Updates: We may update our Privacy Policy at our discretion. Material
changes will be communicated as required by law. By continuing to use our Services
after an update, you accept the revised Privacy Policy.
CONTACT US
If you have questions or comments about your privacy rights, you may email us at
contact@bewellapp.co.
At Bewell, everything we do starts with care—for our families, for ourselves, and for you. We
understand that health is personal, and so is your information.
That’s why your privacy is one of our top priorities. We’re committed to giving you the power to
manage your health and the confidence of knowing you have control over certain aspects of
your personal information. To see exactly how we protect your data, we invite you to read our
full Privacy Policy. But first, here’s a quick look at the principles that guide our approach to
privacy.
Table of Contents
1. Introduction
2. Scope
3. How do we process your information
4. What information do we collect
5. How we use your information
6. When and with whom do we share your personal information
7. How do we handle your social logins
8. How long do we keep your information
9. How do we keep your information safe
10. Supplemental notice for California residents
11. Other Provisions
12. Contact us
INTRODUCTION
BeWellC (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bewellapp.co and our mobile application BeWell, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.
You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.
SCOPE
This Privacy Policy applies to personal information processed by us, including on our websites, mobile applications, and other online or offline offerings.
HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
● To facilitate account creation and authentication and otherwise manage
user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
● To respond to user inquiries/offer support to users. We may process your
information to respond to your inquiries and solve any potential issues you might have with the requested service.
● To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
● To enable user-to-user communications. We may process your information if you choose to use any of our Services that allow for communication with another user.
● To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
● To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
WHAT INFORMATION DO WE COLLECT?
Personal Information Provided by You
The personal information that we collect depends on the context of your interaction with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
- User account creation: During sign up, we may collect your personal information such as name, email address, date of birth information about your health, menstrual period and symptoms, health goals, and coach preference.
- Use of the services: When you use the Services, we may ask you to provide a profile photo, date of birth, gender, and health. Any communication you have with your coach via the app, including via text, images, and videos that may contain health information related to you or your family, will also be collected and stored if you have provided your consent to do so within the BeWell app. You also provide us with access to your calendar to schedule coaching sessions.
- Your communication with us: We may collect personal information such as email and phone number when you request information about our Services, register for our newsletter, request customer or technical support, apply for a job, or otherwise communicate with us.
- Job Applications: We may post job openings and opportunities on our Services. If you apply by submitting an application, we will collect and use your CV and/or cover letter to assess your qualifications.
Payment Data Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date, security code) that we may collect when you purchase, or request information about our services from the Site [or our mobile application].
All payment data is stored by Stripe. You are encouraged to review their privacy policy and contact them directly for any concerns. You may find their privacy notice link(s) here: https://stripe.com/privacy
Application Data. If you use our application, we may also collect the following information if you choose to provide us with access or permission:
● Geolocation Information. We may request access or permission to track
location-based information from your mobile device, either continuously or while you are using our mobile application, to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
● Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s camera, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
● Push notifications. We may request to send you push notifications regarding your account or certain features of the application. If you wish to opt out from receiving these types of notifications, you may turn them off in your device’s settings.
This information is primarily needed to maintain the security and operation of our application, for troubleshooting, and for our internal analytics and reporting purposes.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, operating system, referring URLs, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal
analytics and reporting purposes.
Analytics: We may also use Google Analytics and other service providers to collect information regarding visitor behavior and visitor demographics on our Services. For more information about Google Analytics, please visit
https://policies.google.com/technologies/partner-sites
HOW WE USE YOUR INFORMATION
We use the information we collect in various ways:
- Provide, operate and maintain our services
- Improve,personalize and expand our services
- Develop new products, services, and features
- Communicate with you, either directly or through one of our partners
- Send you emails and chats
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION
We may need to share your personal information in the following situations:
● Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
● Other users. When you share information (for example, by posting comments, contributions, or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. If you interact with other users of our Services and register for our Services through social networks, your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.
● When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs.
HOW DO WE HANDLE YOUR SOCIAL LOGINS
Our Services offer you the ability to register and log in using third-party social media account details. Where you choose to do this, we will receive certain profile information about you from your social media provider concerned, but will often include your name, email address, and profile picture, as well as other information you choose to make public on such a social media platform.
We will only use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services.
Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
HOW LONG DO WE KEEP YOUR INFORMATION
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
HOW DO WE KEEP YOUR INFORMATION SAFE
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or
other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
● Log in to your account settings and update your user account information.
● Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Emails and Communications. If you wish to stop receiving correspondence, emails, or other communications from us, you can opt-out by contacting us using the contact information provided below. If you no longer wish to receive correspondence, emails, or other communications from third parties, it is your responsibility to contact the third party directly.
SUPPLEMENTAL NOTICE FOR CALIFORNIA RESIDENTS
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Site [or our mobile application], you have the right to request removal of unwanted data that you publicly post on the Site or our mobile application. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site [or our mobile application], but please be aware that the data may not be completely or comprehensively removed from our systems.
OTHER PROVISIONS
Third-Party Services: Our Services may include links to external websites or
applications. These are outside our control. We advise you to review their privacy policies. We are not responsible for their privacy practices or content. Sharing your personal information with third-party services is at your own risk.
Supervisory Authority: Residents of the European Economic Area, Switzerland, or the United Kingdom have the right to file a complaint with a supervisory authority if they believe the processing of their personal information infringes on applicable laws.
Privacy Policy Updates: We may update our Privacy Policy at our discretion. Material changes will be communicated as required by law. By continuing to use our Services after an update, you accept the revised Privacy Policy.
CONTACT US
If you have questions or comments about your privacy rights, you may email us at contact@bewellapp.co.
At Bewell, everything we do starts with care—for our families, for ourselves, and for you. We
understand that health is personal, and so is your information.
That’s why your privacy is one of our top priorities. We’re committed to giving you the power to manage your health and the confidence of knowing you have control over certain aspects of your personal information. To see exactly how we protect your data, we invite you to read our full Privacy Policy. But first, here’s a quick look at the principles that guide our approach to privacy.
Table of Contents
1. Introduction
2. Scope
3. How do we process your information
4. What information do we collect
5. How we use your information
6. When and with whom do we share your personal information
7. How do we handle your social logins
8. How long do we keep your information
9. How do we keep your information safe
10. Supplemental notice for California residents
11. Other Provisions
12. Contact us
INTRODUCTION
BeWellC (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bewellapp.co and our mobile application BeWell, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.
You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.
SCOPE
This Privacy Policy applies to personal information processed by us, including on our websites, mobile applications, and other online or offline offerings.
HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
● To facilitate account creation and authentication and otherwise manage
user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
● To respond to user inquiries/offer support to users. We may process your
information to respond to your inquiries and solve any potential issues you might have with the requested service.
● To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
● To enable user-to-user communications. We may process your information if you choose to use any of our Services that allow for communication with another user.
● To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
● To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
WHAT INFORMATION DO WE COLLECT?
Personal Information Provided by You
The personal information that we collect depends on the context of your interaction with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
- User account creation: During sign up, we may collect your personal information such as name, email address, date of birth information about your health, menstrual period and symptoms, health goals, and coach preference.
- Use of the services: When you use the Services, we may ask you to provide a profile photo, date of birth, gender, and health. Any communication you have with your coach via the app, including via text, images, and videos that may contain health information related to you or your family, will also be collected and stored if you have provided your consent to do so within the BeWell app. You also provide us with access to your calendar to schedule coaching sessions.
- Your communication with us: We may collect personal information such as email and phone number when you request information about our Services, register for our newsletter, request customer or technical support, apply for a job, or otherwise communicate with us.
- Job Applications: We may post job openings and opportunities on our Services. If you apply by submitting an application, we will collect and use your CV and/or cover letter to assess your qualifications.
Payment Data Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date, security code) that we may collect when you purchase, or request information about our services from the Site [or our mobile application].
All payment data is stored by Stripe. You are encouraged to review their privacy policy and contact them directly for any concerns. You may find their privacy notice link(s) here: https://stripe.com/privacy
Application Data. If you use our application, we may also collect the following information if you choose to provide us with access or permission:
● Geolocation Information. We may request access or permission to track
location-based information from your mobile device, either continuously or while you are using our mobile application, to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
● Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s camera, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
● Push notifications. We may request to send you push notifications regarding your account or certain features of the application. If you wish to opt out from receiving these types of notifications, you may turn them off in your device’s settings.
This information is primarily needed to maintain the security and operation of our application, for troubleshooting, and for our internal analytics and reporting purposes.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, operating system, referring URLs, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal
analytics and reporting purposes.
Analytics: We may also use Google Analytics and other service providers to collect information regarding visitor behavior and visitor demographics on our Services. For more information about Google Analytics, please visit
https://policies.google.com/technologies/partner-sites
HOW WE USE YOUR INFORMATION
We use the information we collect in various ways:
- Provide, operate and maintain our services
- Improve personalize and expand our services
- Develop new products, services, and features
- Communicate with you, either directly or through one of our partners
- Send you emails and chats
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION
We may need to share your personal information in the following situations:
● Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
● Other users. When you share information (for example, by posting comments, contributions, or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. If you interact with other users of our Services and register for our Services through social networks, your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.
● When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs.
HOW DO WE HANDLE YOUR SOCIAL LOGINS
Our Services offer you the ability to register and log in using third-party social media account details. Where you choose to do this, we will receive certain profile information about you from your social media provider concerned, but will often include your name, email address, and profile picture, as well as other information you choose to make public on such a social media platform.
We will only use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services.
Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
HOW LONG DO WE KEEP YOUR INFORMATION
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
HOW DO WE KEEP YOUR INFORMATION SAFE
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or
other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
● Log in to your account settings and update your user account information.
● Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Emails and Communications. If you wish to stop receiving correspondence, emails, or other communications from us, you can opt-out by contacting us using the contact information provided below. If you no longer wish to receive correspondence, emails, or other communications from third parties, it is your responsibility to contact the third party directly.
SUPPLEMENTAL NOTICE FOR CALIFORNIA RESIDENTS
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Site [or our mobile application], you have the right to request removal of unwanted data that you publicly post on the Site or our mobile application. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site [or our mobile application], but please be aware that the data may not be completely or comprehensively removed from our systems.
OTHER PROVISIONS
Third-Party Services: Our Services may include links to external websites or
applications. These are outside our control. We advise you to review their privacy policies. We are not responsible for their privacy practices or content. Sharing your personal information with third-party services is at your own risk.
Supervisory Authority: Residents of the European Economic Area, Switzerland, or the United Kingdom have the right to file a complaint with a supervisory authority if they believe the processing of their personal information infringes on applicable laws.
Privacy Policy Updates: We may update our Privacy Policy at our discretion. Material changes will be communicated as required by law. By continuing to use our Services after an update, you accept the revised Privacy Policy.
CONTACT US
If you have questions or comments about your privacy rights, you may email us at contact@bewellapp.co.
At Bewell, everything we do starts with care—for our families, for ourselves, and for you. We
understand that health is personal, and so is your information.
That’s why your privacy is one of our top priorities. We’re committed to giving you the power to
manage your health and the confidence of knowing you have control over certain aspects of
your personal information. To see exactly how we protect your data, we invite you to read our
full Privacy Policy. But first, here’s a quick look at the principles that guide our approach to
privacy.
Table of Contents
1. Introduction
2. Scope
3. How do we process your information
4. What information do we collect
5. How we use your information
6. When and with whom do we share your personal information
7. How do we handle your social logins
8. How long do we keep your information
9. How do we keep your information safe
10. Supplemental notice for California residents
11. Other Provisions
12. Contact us
INTRODUCTION
BeWellC (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bewellapp.co and our mobile application BeWell, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.
You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.
SCOPE
This Privacy Policy applies to personal information processed by us, including on our websites, mobile applications, and other online or offline offerings.
HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
● To facilitate account creation and authentication and otherwise manage
user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
● To respond to user inquiries/offer support to users. We may process your
information to respond to your inquiries and solve any potential issues you might have with the requested service.
● To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
● To enable user-to-user communications. We may process your information if you choose to use any of our Services that allow for communication with another user.
● To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
● To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
WHAT INFORMATION DO WE COLLECT?
Personal Information Provided by You
The personal information that we collect depends on the context of your interaction with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
- User account creation: During sign up, we may collect your personal information such as name, email address, date of birth information about your health, menstrual period and symptoms, health goals, and coach preference.
- Use of the services: When you use the Services, we may ask you to provide a profile photo, date of birth, gender, and health. Any communication you have with your coach via the app, including via text, images, and videos that may contain health information related to you or your family, will also be collected and stored if you have provided your consent to do so within the BeWell app. You also provide us with access to your calendar to schedule coaching sessions.
- Your communication with us: We may collect personal information such as email and phone number when you request information about our Services, register for our newsletter, request customer or technical support, apply for a job, or otherwise communicate with us.
- Job Applications: We may post job openings and opportunities on our Services. If you apply by submitting an application, we will collect and use your CV and/or cover letter to assess your qualifications.
Payment Data Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date, security code) that we may collect when you purchase, or request information about our services from the Site [or our mobile application].
All payment data is stored by Stripe. You are encouraged to review their privacy policy and contact them directly for any concerns. You may find their privacy notice link(s) here: https://stripe.com/privacy
Application Data. If you use our application, we may also collect the following information if you choose to provide us with access or permission:
● Geolocation Information. We may request access or permission to track
location-based information from your mobile device, either continuously or while you are using our mobile application, to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
● Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s camera, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
● Push notifications. We may request to send you push notifications regarding your account or certain features of the application. If you wish to opt out from receiving these types of notifications, you may turn them off in your device’s settings.
This information is primarily needed to maintain the security and operation of our application, for troubleshooting, and for our internal analytics and reporting purposes.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, operating system, referring URLs, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal
analytics and reporting purposes.
Analytics: We may also use Google Analytics and other service providers to collect information regarding visitor behavior and visitor demographics on our Services. For more information about Google Analytics, please visit
https://policies.google.com/technologies/partner-sites
HOW WE USE YOUR INFORMATION
We use the information we collect in various ways:
- Provide, operate and maintain our services
- Improve,personalize and expand our services
- Develop new products, services, and features
- Communicate with you, either directly or through one of our partners
- Send you emails and chats
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION
We may need to share your personal information in the following situations:
● Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
● Other users. When you share information (for example, by posting comments, contributions, or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. If you interact with other users of our Services and register for our Services through social networks, your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.
● When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs.
HOW DO WE HANDLE YOUR SOCIAL LOGINS
Our Services offer you the ability to register and log in using third-party social media account details. Where you choose to do this, we will receive certain profile information about you from your social media provider concerned, but will often include your name, email address, and profile picture, as well as other information you choose to make public on such a social media platform.
We will only use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services.
Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
HOW LONG DO WE KEEP YOUR INFORMATION
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
HOW DO WE KEEP YOUR INFORMATION SAFE
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or
other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
● Log in to your account settings and update your user account information.
● Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Emails and Communications. If you wish to stop receiving correspondence, emails, or other communications from us, you can opt-out by contacting us using the contact information provided below. If you no longer wish to receive correspondence, emails, or other communications from third parties, it is your responsibility to contact the third party directly.
SUPPLEMENTAL NOTICE FOR CALIFORNIA RESIDENTS
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Site [or our mobile application], you have the right to request removal of unwanted data that you publicly post on the Site or our mobile application. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site [or our mobile application], but please be aware that the data may not be completely or comprehensively removed from our systems.
OTHER PROVISIONS
Third-Party Services: Our Services may include links to external websites or
applications. These are outside our control. We advise you to review their privacy policies. We are not responsible for their privacy practices or content. Sharing your personal information with third-party services is at your own risk.
Supervisory Authority: Residents of the European Economic Area, Switzerland, or the United Kingdom have the right to file a complaint with a supervisory authority if they believe the processing of their personal information infringes on applicable laws.
Privacy Policy Updates: We may update our Privacy Policy at our discretion. Material changes will be communicated as required by law. By continuing to use our Services after an update, you accept the revised Privacy Policy.
CONTACT US
If you have questions or comments about your privacy rights, you may email us at contact@bewellapp.co.
At Bewell, everything we do starts with care—for our families, for ourselves, and for you. We
understand that health is personal, and so is your information.
That’s why your privacy is one of our top priorities. We’re committed to giving you the power to
manage your health and the confidence of knowing you have control over certain aspects of
your personal information. To see exactly how we protect your data, we invite you to read our
full Privacy Policy. But first, here’s a quick look at the principles that guide our approach to
privacy.
Table of Contents
1. Introduction
2. Scope
3. How do we process your information
4. What information do we collect
5. How we use your information
6. When and with whom do we share your personal information
7. How do we handle your social logins
8. How long do we keep your information
9. How do we keep your information safe
10. Supplemental notice for California residents
11. Other Provisions
12. Contact us
INTRODUCTION
BeWellC (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bewellapp.co and our mobile application BeWell, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.
You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.
SCOPE
This Privacy Policy applies to personal information processed by us, including on our websites, mobile applications, and other online or offline offerings.
HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
● To facilitate account creation and authentication and otherwise manage
user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
● To respond to user inquiries/offer support to users. We may process your
information to respond to your inquiries and solve any potential issues you might have with the requested service.
● To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
● To enable user-to-user communications. We may process your information if you choose to use any of our Services that allow for communication with another user.
● To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
● To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
WHAT INFORMATION DO WE COLLECT?
Personal Information Provided by You
The personal information that we collect depends on the context of your interaction with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
- User account creation: During sign up, we may collect your personal information such as name, email address, date of birth information about your health, menstrual period and symptoms, health goals, and coach preference.
- Use of the services: When you use the Services, we may ask you to provide a profile photo, date of birth, gender, and health. Any communication you have with your coach via the app, including via text, images, and videos that may contain health information related to you or your family, will also be collected and stored if you have provided your consent to do so within the BeWell app. You also provide us with access to your calendar to schedule coaching sessions.
- Your communication with us: We may collect personal information such as email and phone number when you request information about our Services, register for our newsletter, request customer or technical support, apply for a job, or otherwise communicate with us.
- Job Applications: We may post job openings and opportunities on our Services. If you apply by submitting an application, we will collect and use your CV and/or cover letter to assess your qualifications.
Payment Data Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date, security code) that we may collect when you purchase, or request information about our services from the Site [or our mobile application].
All payment data is stored by Stripe. You are encouraged to review their privacy policy and contact them directly for any concerns. You may find their privacy notice link(s) here: https://stripe.com/privacy
Application Data. If you use our application, we may also collect the following information if you choose to provide us with access or permission:
● Geolocation Information. We may request access or permission to track
location-based information from your mobile device, either continuously or while you are using our mobile application, to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
● Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s camera, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
● Push notifications. We may request to send you push notifications regarding your account or certain features of the application. If you wish to opt out from receiving these types of notifications, you may turn them off in your device’s settings.
This information is primarily needed to maintain the security and operation of our application, for troubleshooting, and for our internal analytics and reporting purposes.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, operating system, referring URLs, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal
analytics and reporting purposes.
Analytics: We may also use Google Analytics and other service providers to collect information regarding visitor behavior and visitor demographics on our Services. For more information about Google Analytics, please visit
https://policies.google.com/technologies/partner-sites
HOW WE USE YOUR INFORMATION
We use the information we collect in various ways:
- Provide, operate and maintain our services
- Improve,personalize and expand our services
- Develop new products, services, and features
- Communicate with you, either directly or through one of our partners
- Send you emails and chats
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION
We may need to share your personal information in the following situations:
● Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
● Other users. When you share information (for example, by posting comments, contributions, or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. If you interact with other users of our Services and register for our Services through social networks, your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.
● When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs.
HOW DO WE HANDLE YOUR SOCIAL LOGINS
Our Services offer you the ability to register and log in using third-party social media account details. Where you choose to do this, we will receive certain profile information about you from your social media provider concerned, but will often include your name, email address, and profile picture, as well as other information you choose to make public on such a social media platform.
We will only use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services.
Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
HOW LONG DO WE KEEP YOUR INFORMATION
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
HOW DO WE KEEP YOUR INFORMATION SAFE
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or
other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
● Log in to your account settings and update your user account information.
● Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Emails and Communications. If you wish to stop receiving correspondence, emails, or other communications from us, you can opt-out by contacting us using the contact information provided below. If you no longer wish to receive correspondence, emails, or other communications from third parties, it is your responsibility to contact the third party directly.
SUPPLEMENTAL NOTICE FOR CALIFORNIA RESIDENTS
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Site [or our mobile application], you have the right to request removal of unwanted data that you publicly post on the Site or our mobile application. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site [or our mobile application], but please be aware that the data may not be completely or comprehensively removed from our systems.
OTHER PROVISIONS
Third-Party Services: Our Services may include links to external websites or
applications. These are outside our control. We advise you to review their privacy policies. We are not responsible for their privacy practices or content. Sharing your personal information with third-party services is at your own risk.
Supervisory Authority: Residents of the European Economic Area, Switzerland, or the United Kingdom have the right to file a complaint with a supervisory authority if they believe the processing of their personal information infringes on applicable laws.
Privacy Policy Updates: We may update our Privacy Policy at our discretion. Material changes will be communicated as required by law. By continuing to use our Services after an update, you accept the revised Privacy Policy.
CONTACT US
If you have questions or comments about your privacy rights, you may email us at contact@bewellapp.co.
Privacy Policy & Terms Of Service
At Bewell, everything we do starts with care—for our families, for ourselves, and for you. We
understand that health is personal, and so is your information.
That’s why your privacy is one of our top priorities. We’re committed to giving you the power to
manage your health and the confidence of knowing you have control over certain aspects of
your personal information. To see exactly how we protect your data, we invite you to read our
full Privacy Policy. But first, here’s a quick look at the principles that guide our approach to
privacy.
Table of Contents
1. Introduction
2. Scope
3. How do we process your information
4. What information do we collect
5. How we use your information
6. When and with whom do we share your personal information
7. How do we handle your social logins
8. How long do we keep your information
9. How do we keep your information safe
10. Supplemental notice for California residents
11. Other Provisions
12. Contact us
INTRODUCTION
BeWellC (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This
Privacy Policy explains how we collect, use, disclose, and safeguard your information
when you visit our website bewellapp.co and our mobile application BeWell, including
any other media form, media channel, mobile website, or mobile application related or
connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If
you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any
reason. We will alert you about any changes by updating the “Last Updated” date of this
Privacy Policy. Any changes or modifications will be effective immediately upon posting
the updated Privacy Policy on the Site, and you waive the right to receive specific notice
of each such change or modification.
You are encouraged to periodically review this Privacy Policy to stay informed of
updates. You will be deemed to have been made aware of, will be subject to, and will be
deemed to have accepted the changes in any revised Privacy Policy by your continued
use of the Site after the date such revised Privacy Policy is posted.
SCOPE
This Privacy Policy applies to personal information processed by us, including on our
websites, mobile applications, and other online or offline offerings.
HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for a variety of reasons, depending on how you
interact with our Services, including:
● To facilitate account creation and authentication and otherwise manage
user accounts. We may process your information so you can create and log in
to your account, as well as keep your account in working order.
● To respond to user inquiries/offer support to users. We may process your
information to respond to your inquiries and solve any potential issues you might
have with the requested service.
● To send administrative information to you. We may process your information
to send you details about our products and services, changes to our terms and
policies, and other similar information.
● To enable user-to-user communications. We may process your information if
you choose to use any of our Services that allow for communication with another
user.
● To request feedback. We may process your information when necessary to
request feedback and to contact you about your use of our Services.
● To send you marketing and promotional communications. We may process
the personal information you send to us for our marketing purposes, if this is in
accordance with your marketing preferences. You can opt out of our marketing
emails at any time.
WHAT INFORMATION DO WE COLLECT?
Personal Information Provided by You
The personal information that we collect depends on the context of your interaction with
us and the Services, the choices you make, and the products and features you use. The
personal information we collect may include the following:
- User account creation: During sign up, we may collect your personal information
such as name, email address, date of birth information about your health,
menstrual period and symptoms, health goals, and coach preference.
- Use of the services: When you use the Services, we may ask you to provide a
profile photo, date of birth, gender, and health. Any communication you have with
your coach via the app, including via text, images, and videos that may contain
health information related to you or your family, will also be collected and stored if
you have provided your consent to do so within the BeWell app. You also provide
us with access to your calendar to schedule coaching sessions.
- Your communication with us: We may collect personal information such as email
and phone number when you request information about our Services, register for
our newsletter, request customer or technical support, apply for a job, or
otherwise communicate with us.
- Job Applications: We may post job openings and opportunities on our Services. If
you apply by submitting an application, we will collect and use your CV and/or
cover letter to assess your qualifications.
Payment Data Financial information, such as data related to your payment method
(e.g. valid credit card number, card brand, expiration date, security code) that we may
collect when you purchase, or request information about our services from the Site [or
our mobile application].
All payment data is stored by Stripe. You are encouraged to review their privacy policy
and contact them directly for any concerns. You may find their privacy notice link(s)
here: https://stripe.com/privacy
Application Data. If you use our application, we may also collect the following
information if you choose to provide us with access or permission:
● Geolocation Information. We may request access or permission to track
location-based information from your mobile device, either continuously or while
you are using our mobile application, to provide certain location-based services.
If you wish to change our access or permissions, you may do so in your device’s
settings.
● Mobile Device Access. We may request access or permission to certain features
from your mobile device, including your mobile device’s camera, and other
features. If you wish to change our access or permissions, you may do so in your
device’s settings.
● Push notifications. We may request to send you push notifications regarding your
account or certain features of the application. If you wish to opt out from receiving
these types of notifications, you may turn them off in your device’s settings.
This information is primarily needed to maintain the security and operation of our
application, for troubleshooting, and for our internal analytics and reporting purposes.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the
Services. This information does not reveal your specific identity (like your name or
contact information) but may include device and usage information, such as your IP
address, operating system, referring URLs, country, location, information about how and
when you use our Services, and other technical information. This information is primarily
needed to maintain the security and operation of our Services, and for our internal
analytics and reporting purposes.
Analytics: We may also use Google Analytics and other service providers to collect
information regarding visitor behavior and visitor demographics on our Services. For
more information about Google Analytics, please visit
https://policies.google.com/technologies/partner-sites
HOW WE USE YOUR INFORMATION
We use the information we collect in various ways:
- Provide, operate and maintain our services
- Improve,personalize and expand our services
- Develop new products, services, and features
- Communicate with you, either directly or through one of our partners
- Send you emails and chats
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION
We may need to share your personal information in the following situations:
● Business Transfers. We may share or transfer your information in connection
with, or during negotiations of, any merger, sale of company assets, financing, or
acquisition of all or a portion of our business to another company.
● Other users. When you share information (for example, by posting comments,
contributions, or other content to the Services) or otherwise interact with public
areas of the Services, such personal information may be viewed by all users and
may be publicly made available outside the Services in perpetuity. If you interact
with other users of our Services and register for our Services through social
networks, your contacts on the social network will see your name, profile photo,
and descriptions of your activity. Similarly, other users will be able to view
descriptions of your activity, communicate with you within our Services, and view
your profile.
● When we use Google Maps Platform APIs. We may share your information
with certain Google Maps Platform APIs.
HOW DO WE HANDLE YOUR SOCIAL LOGINS
Our Services offer you the ability to register and log in using third-party social media
account details. Where you choose to do this, we will receive certain profile information
about you from your social media provider concerned, but will often include your name,
email address, and profile picture, as well as other information you choose to make
public on such a social media platform.
We will only use the information we receive only for the purposes that are described in
this privacy notice or that are otherwise made clear to you on the relevant Services.
Please note that we do not control, and are not responsible for, other uses of your
personal information by your third-party social media provider. We recommend that you
review their privacy notice to understand how they collect, use, and share your personal
information, and how you can set your privacy preferences on their sites and apps.
HOW LONG DO WE KEEP YOUR INFORMATION
We will only keep your personal information for as long as it is necessary for the
purposes set out in this privacy notice, unless a longer retention period is required or
permitted by law.
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize such information, or, if this is not
possible (for example, because your personal information has been stored in backup
archives), then we will securely store your personal information and isolate it from any
further processing until deletion is possible.
HOW DO WE KEEP YOUR INFORMATION SAFE
We have implemented appropriate and reasonable technical and organizational security
measures designed to protect the security of any personal information we process.
However, despite our safeguards and efforts to secure your information, no electronic
transmission over the internet or information storage technology can be guaranteed to
be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or
other unauthorized third parties will not be able to defeat our security and improperly
collect, access, steal, or modify your information. Although we will do our best to protect
your personal information, transmission of personal information to and from our
Services is at your own risk.
Account Information
If you would at any time like to review or change the information in your account or
terminate your account, you can:
● Log in to your account settings and update your user account information.
● Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account
and information from our active databases. However, we may retain some information in
our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce
our legal terms and/or comply with applicable legal requirements.
Emails and Communications. If you wish to stop receiving correspondence, emails, or
other communications from us, you can opt-out by contacting us using the contact
information provided below. If you no longer wish to receive correspondence, emails, or
other communications from third parties, it is your responsibility to contact the third party
directly.
SUPPLEMENTAL NOTICE FOR CALIFORNIA RESIDENTS
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits
our users who are California residents to request and obtain from us, once a year and
free of charge, information about categories of personal information (if any) we
disclosed to third parties for direct marketing purposes and the names and addresses of
all third parties with which we shared personal information in the immediately preceding
calendar year. If you are a California resident and would like to make such a request,
please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account
with the Site [or our mobile application], you have the right to request removal of
unwanted data that you publicly post on the Site or our mobile application. To request
removal of such data, please contact us using the contact information provided below,
and include the email address associated with your account and a statement that you
reside in California. We will make sure the data is not publicly displayed on the Site [or
our mobile application], but please be aware that the data may not be completely or
comprehensively removed from our systems.
OTHER PROVISIONS
Third-Party Services: Our Services may include links to external websites or
applications. These are outside our control. We advise you to review their privacy
policies. We are not responsible for their privacy practices or content. Sharing your
personal information with third-party services is at your own risk.
Supervisory Authority: Residents of the European Economic Area, Switzerland, or the
United Kingdom have the right to file a complaint with a supervisory authority if they
believe the processing of their personal information infringes on applicable laws.
Privacy Policy Updates: We may update our Privacy Policy at our discretion. Material
changes will be communicated as required by law. By continuing to use our Services
after an update, you accept the revised Privacy Policy.
CONTACT US
If you have questions or comments about your privacy rights, you may email us at
contact@bewellapp.co.
Bewell is a health technology platform designed to provide users with AI-assisted insights based on their existing lab test results. We do not conduct laboratory tests ourselves; instead, users submit their lab reports, which are analyzed using AI-driven tools to generate a comprehensive health assessment. These insights are then validated by licensed healthcare practitioners before being shared with users. Our service is intended for informational and wellness purposes only and should not be used as a substitute for medical advice, diagnosis, or treatment. Bewell does not establish a doctor-patient relationship, nor do we prescribe medication or offer medical treatment plans. We strongly encourage users to consult their primary care physician or a qualified healthcare provider for any health concerns or before making any changes to their treatment. By using Bewell, users acknowledge that all recommendations provided are for general wellness and lifestyle optimization, not for medical intervention.
Consumer Health Data Privacy Policy
Do Not Sell or Share My Personal Data
Privacy Policy
Terms of Service
Refund Policy

